102 Broadview Ave,Warrenton,Arizona
3 (101)
Reviews
Ordered online twice and the same guy, Jonathan, was there. First time he cloned the toppings from 1 sub to another, completely disregarding the toppings I actually ordered. Second time I'm missing half the meat on 1 sub and the second I chose "Less" mayo and the sub is drenched. My options this time were again to drive all the way back and hand over the subs and wait for new ones. I have kids. It's not easy to load everyone up and drive back and forth and wait another. Would have preferred to come get a new sub at a later time but then again, odds are that one would be screwed up anyway. Asked to speak to a manager and was told there was no manager until "next week".
Stopped by to grab a couple of footlong subs for dinner. We placed an order online and then my wife went inside to pick it up. My wife was ignored and had to initiate the conversation. Then, the associate behind the counter (James) began complaining about online ordering. After briefly working on our subs, some other customers came inside the store and my wife was placed at the back of the line. Once they left and he started working on our order again, he began muttering complaints about our order loud enough so that she could hear him calling us “stupid people who don’t make sandwiches like this at home.” He then he ignored her again and did not respond after she thanked him for the food and wished him a good night. I went inside to see if I could find a manager to speak with, but he was working alone. He was insulting and dismissive to my family and my concerns about his treatment of my wife. I reached out to corporate later that evening and received a weak response from the store manager, Rosa Iraheta, the following morning. She merely apologized for our wait being longer than expected and completely ignored how poorly we were treated by her associate. The associate doesn’t care about how certain customers are treated and with a boss like that, he doesn’t have to. I would not recommend this business to anyone who values good service and expects to be treated kindly and professionally.
Very nice staff, welcoming and engaged. Happy they carry the veggie patty!
Don't be a black man getting off work in your work clothes with 100 dollar bill because they racially profile you like your money is fake and when you ask the supervisor for the corporate number Rosa barahona gives u the run around
The employee making my sandwich was very rude. She didn't like that I asked for crispy bacon, dumped salt in the center of my sandwich along with the spinach, onion and tomato. Several times I thought about leaving, but I was in a hurry. Should have gone to Subway beside Giant. They are great! I will never go to this Subway again!