590 N Alma School Rd UNIT 13,Chandler,Arizona
4 (118)
Reviews
I haven’t been to a hair salon in so long due to the pandemic but since getting vaccinated now feel more comfortable being able to take care of myself. I was able to easily make an appointment for Good Friday, service started promptly on time for my wash, deep condition, trim and silk press. And I was in and out in less than 2 hours!!! The best part is that my stylist, Janay Woods, is obviously very educated on how to handle thick natural hair and talked me through the whole process. My hair came out fabulous and it was worth the 1 hr drive from North Peoria!! Janay is awesome, gentle and knows what she is doing! I’m already looking at dates to come back!!!
I booked with Deja and I haven’t had a trim in over 4 years and she did such a great job, making sure to keep me updated as she went along. Loved my deep conditioning as well!
Erikka hooked me up!!!!! Haven’t had my hair braided in forever, haven’t really been getting my hair done at all….. it’s been years!!!! I’m finally starting to do things for myself and I’m going to Erikka every chance I get! I’m new to Arizona and I’ve found my stylist!!! Thank you!
This was my very first time visiting this salon and I was honestly looking forward to it. However, to say I was disappointed is an understatement. I called a couple of days prior to my appointment requesting for a specific style (passion twists), the lady whom I spoke with on the phone mentioned that I should book under medium knotless braids and in the comments section write that I want passion twists. When booking my appointment, I made sure to do that. Now, fast forward to the day of my appointment, as my stylist is washing my hair, I mentioned again that I was doing passion twists, to which her reply was, she does not do passion twists. I was confused as to why that was. After she put me under the dryer she said she was going to check with the other stylists to see what the issue was. Another stylist came over and mentioned that not all stylists perform the same styles. Once again, this is my FIRST TIME at this salon. I was not aware nor was I told that I had to be booked with a specific stylist. I was only told that I had to book under medium knotless braids and place passion twists in the comments. My stylist came back to me and said she tried to practice passion twists with the hair that I had, but she was not confident in doing it. Understandable. I ended up doing a silk press as an alternative, HOWEVER, because of the miscommunication on THEIR end I was OVERCHARGED in order to compensate the stylist for the time that it would take to do a braided style. Instead of being charged their standard price of $85 for a silk press, I was charged $130! Honestly, I should NOT have paid the $130. A proper compensation would have been to charge me the standard $85 and an apology for THEIR miscommunication. OR walk out of the salon with wet hair...in the rain. I unfortunately, will not be returning, which is upsetting, because I was really looking forward to visiting this salon.
I frequent this salon for Mrs. Erika Star. She has her own booth in the back. She relaxes and treats my hair. She's the only person that I will alllw to do my hair in Arizona. I drive from Tucson. She's really nice and has really good energy. Love her! Also, she's from Atlanta so you know she knows what she's doing. If you want your hair done the right way, you need to book her. You won't regret it.