880 New Jersey Ave SE,Washington,Arkansas
4 (171)
Reviews
There are MANY reasons why The Collective is such a great place to live, but most of all is the fantastic amenities and events. Having a full time fitness events manager on staff is so incredible - getting to play basketball, volleyball, pickleball and more with other residents weekly builds so much community and so many friendships. And an awesome annual golf outing - Thank you Adam! He does a great job and Ashley also plans so many fun events. And the view from the complex is absolutely unmatched!!
Our maitenance guy (Danny) was courteous, helpful, and incredibly nice! He not only fixed the problem, but showed me what happened and taught me what to do to make sure I never made the same mistake which led to the clog in the first place. Top notch service and extremely grateful for them fixing the sink so quickly!!
The purpose of this letter is to commend one of your maintenance personnel in this building, whose name is Oscar, for the craftsman-level work that he performed in our unit this past week. While my wife and I are very happy with the day-to-day maintenance of this building, including our unit the last three years, Oscar’s handling of our recent list of seven work orders demonstrated a dedicated approach to the completion of those work orders. He completed each of the tasks in a prompt and complete manner leaving each workspace immaculately clean at completion. Not only was his work commendable but he was very helpful to us with some of the questions we had regarding some of the utilities in the unit. My wife and I look forward to any future work requests that become necessary for our unit, knowing that the maintenance staff is staffed with the likes of Oscar.
I lived here for two years and recently moved out due to rent increases. I had a mixed experience during my time here. The good: -This place is probably one of the most convenient, amenity-packed buildings you could ever dream of. Whole Foods, two pools, the basketball court, the dry cleaner, the 3 gyms, and OH LORD that rooftop is nice. Seriously, if you want great amenities, I don't think you can find a better place. -The apartments- while a bit small- are very nice. I particularly loved my walk-in shower; it was one of the highlights of my time here. The water pressure was also great, even on the highest floors. The bad: -There were repeated issues with aggressive dogs in the elevators, in the dog parks, and throughout the building. It also contributes to the noise factor. You basically hear barking throughout the building non-stop, and management refuses to resolve the issue, saying that they need to observe it for themselves in order to deal with it. On top of that, even if they do observe it, they didn't/won't do anything about it. Still, even if management did anything, the dog owners themselves are mostly to blame, as the ones that live here are horribly inconsiderate. -There are smell issues due to the trash rooms on each floor, as well as dogs peeing in the elevator/in the hallways. There were also intermittent cleanliness issues in some of the amenities (including the lap pool and rooftop dog parks). -You will have virtually no cell reception if you have an interior/courtyard-facing apartment, and only some if you have an exterior-facing one. -The management/staff here are inconsistent in how they deal with concerns. But when we had health and safety issues pop up due to maintenance failing to do its job, it took months to deal with it and caused us to lose our A/C in the middle of the summer. While the management did compensate us in the end, they did not resolve it in a timely manner and were almost impossible to reach, as they would simply ignore calls. I will say this massively improved once we started dealing with Daria instead of Connor, and once Danny took over as maintenance supervisor. However, there were still issues up until move-out, and the front desk staff appeared to be getting worse when we moved out as well (losing/failing to log packages and the like). -Folks in the building can be very inconsiderate. Also, minor gripe- many ignore the fact that you need an appointment to use some of the amenities and just walk in, even if you've reserved it. -The rent is very high (mostly competitive for Navy Yard but that's not saying much) and the fees are too (especially parking). There was a lot of good during my time here, but there was also a fair bit of bad. I will admit the good outweighs the bad for me; I would consider living here again if the opportunity arose, the management showed effort to fix the issues, and the price was right. But with that said, I can't give it higher than a 3/5 due to the issues I endured during my time here.
Very happy resident of this complex. The amenities are nice and the Events team does a great job organizing a wide variety of cultural, culinary and athletic events for the residents to meet each other! The maintenance team is great and very responsive. Ulises is quick and courteous on repairs!