1875 Campus Commons Dr #210,Reston,Arkansas
4 (37)
Reviews
I needed to renew my passport urgently, as I was due to fly within 10 days and my passport was expiring within a month. I contacted A Washington Travel & Passport Visa Services and they were able to get my passport renewed within a week! I was incredibly impressed with their speed and efficiency. The process was very efficient. I simply filled out an online form and provided expiring passport. They sent my Passport renewal application on Tuesday and I received my new passport on Friday! I would highly recommend Washington Travel & Passport Services to anyone who needs to renew their passport quickly and efficiently. They are a reliable and professional company that provides excellent customer service. Special thanks to Mervette.
Needed to expedite passport renewals for our three children and myself. This service was worth it. Top notch customer service. They helped us every step of the way with the online applications, visit to the post office, and hand delivering our paperwork to the office in D.C. Great experience with this company. They told us it would take 5-8 business days and our passports arrived on the 5th day! They did warn us that there was a chance they could be delayed but it didn't happen this time. Thank you Washington Travel & Passport Visa Services!!
The process was efficient and fast. The paperwork and support provided to complete the application of my daughter’s passport was great. Thank you for all your help and accommodating me in a holiday, not only it was super helpful but able to come and sign without the hassle of taking a day off from work made it so much easier.
I needed to get my passport expedited for a trip I had coming up in 10 days. I found this office - they were local, had high reviews, you do not need an appointment and they help you fill out the paperwork which is great. However, there are things I was not aware of that I'd like to make other people aware of. 1) I purchased the 5-6 day expedited package shown on the website. While I was filling out the paperwork the gentleman told me it'll likely be 5-8 days. 2) Day 1 does not start on the day you fill out your application, it is the following day. 3) I called the office 1-2x a day on days 4-8 to try and get a tracking number or some update of where my passport would be. The only answer I got was that it was out of their control. Beware that they have no way to provide update, push the state to make the passport or let you know if it is going to be late. My passport was not even shipped out until day 8 and was at a printing facility half way across the US (I found this out from directly calling the state dept.). 4) I got my passport on day 11 and when I called to get a refund for the service they stated that it was out of their control and that I needed to call the state dept. They also stated that they do not provide any guarantees, which is not what I was originally told. If you are 3+ weeks out, you should be ok. I think the normal renewal time for passports that are expedited is 3-6 days but they are super busy right now. If you are less than 2 weeks I would suggest trying to get an appointment at an actual passport agency, otherwise your probably not going to get your passport in time. I know all passports are slow to get right now but just want to make people aware if they are paying extra for a service.
I came in to Washington Passport due to the fact that another company scammed me in to filling out their form. Although I didn’t have an appointment, Mervette took me in to the office and provided amazing customer service. Not only was she fast but also very informative. I will definitely be recommending their services as well as returning for all future passport needs. Thank you again for all of your help Mervette!