324 N 2nd St,Rogers,Arkansas
3 (15)
Reviews
Eason Counseling deserves no more than one star, and I feel obligated to share my experience to caution others. Over the course of three frustrating years of dealing with the Admin here, it's become clear that they prioritize profits over genuinely helping people in need. One of the most maddening aspects of Eason Counseling is their inflexible and profit-focused appointment protocol. When you call them in a desperate state, pleading for immediate assistance, they heartlessly respond with their "protocol," which entails running insurance checks and getting back to you in 2-3 weeks. Even when you implore them to simply get you on the books in the interim since most therapist are booked out for 2-3 weeks anyway, they callously insist, "This is our process." This cold and uncaring response leaves individuals in distress feeling helpless and unheard. It's evident that Eason Counseling Ownership has applied their corporate background to this clinic and is more interested in following their profit-driven agenda than providing timely and compassionate care to those who need it most. They see you as nothing but an insurance payout here obviously and they will NEVER call you back as they promise. (As you can see from other 1 star reviews here.) If you're struggling with mental health issues, I strongly advise against seeking help at Eason Counseling. Their approach prioritizes profits over people's well-being, leaving those in need to suffer unnecessarily. Look elsewhere for a mental health clinic that values your urgency and cares about your mental health above all else.
I'll give this place a ZERO at best but I couldn't post without choosing a star. I used a form reaching out to the specific counselor I wanted to see. NEVER heard from her so reached out to her. She said probably better to call the office. So, I did. I gave them my insurance info THREE times, each time they told me there was not a record of it. The last time I was assured I would hear back. NOPE, didn't happen. I found a wonderful counselor elsewhere the I was able to see within a few days. This is entirely unacceptable, especially in this field. I felt like I was just another insurance claim to them.
This place is wonderful and has helped me immensely. Billy is one of the best therapist and has listened and helped me along my journey!! Eason’s atmosphere is relaxing and they have good taste in music. If I could leave a 6 star review I would!
Had to transfer to Megan Schibi after my therapist had moved from the company. After 2 sessions she never emailed me back to schedule a next appointment and only made small talk during sessions. Was kind of useless to go to her.
NOT HAPPY AT ALL!!! I have called numerous times requesting an appointment for my daughter. I was assured they would put us with a counselor and give me a call. That was over a month ago. Glad to see they don't care about the mental health of patients seeking help!!!