519 N Charles St,Baltimore,California
4 (127)
Reviews
I thoroughly enjoyed myself getting the spa experience at Simple Wellness. I knew when I sat down in Angela’s chair that she was going to take care of me. The products she used on my hair instantly made me feel like my hair and scalp were being nourished and cleaned. Angela helped with addressing my concerns and surprised me at how fast and detailed she performed my service. Besides my services, Angela provide me with a list of chemicals to stay away from when treating my hair away from her spa. I’ve never experienced that from a stylist before. I’m elated to say I am a client of Simple Wellness Spa.
I had a great experience at Simple Wellness Day Spa! Angela has a warm & inviting spirit, as well as heavenly hands! She has made my hair grow like grass and I would not want to be in anyone else’s chair! I love you and you are GREAT at what you do. Keep up the good work! 😘
I recommend this spa for ANYBODY. THEY CARE ABOUT YOUR HAIR. They aren’t like other salon that will do whatever for their coins. They will tell you straight up whether your hair is up for it or not. What steps to take and then when your hair is healthy enough, they will proceed. They care about the wellness of your hair. My locs have been FLOURISHING and the styles are amazing. My experience here has been great. I’m only mad that I didn’t find this place sooner.
Simple Wellness is a haven for me to feel relaxed, appreciated and confident. Angela is so attentive in her clients, practices and specialties. She cares about the health and development of all. So many different communities get to experience her knowledge, expertise and renowned love.
My low-star review was no longer public. So, I'm resubmitting my honest and fact-based review regarding my experience here: Overall, I felt disrespected by this business owner (Angela) and felt uncomfortable providing her with honest feedback regarding my style. My first encounter with her was back in March. I called to book an appointment. I asked what the price would be for a hairstyle because the prices online are the minimum prices for each style, and I was concerned about what the price could be considering a previous two-star review below regarding having to pay more than $1,600 for styling... I asked whether the price for flat twists or a rodded style would be more than $100... They informed me that they could not confirm the price before treating my hair and assessing the length of my hair... Due to this lack of specificity, I cancelled my appointment. Fast forward to two weeks ago, I reached back out to the business owner (Angela) for a consultation ($45) to assess my hair and we could discuss styles (and the actual prices for those styles for my hair) in person. On Monday, I had my appointment for a flat twists style. I enjoyed my treatment, and Angela and I had a wonderful (two-hour) conversation about life, kids, careers, education, etc. During that in-person interaction, I thought we had a good stylist-client interaction. When I saw the finished look, I loved the flat twists but I did not like the style of the bun in the back (which I attributed to just some miscommunication regarding that part of the style). I did not inform her that I did not like the bun because her daughter was waiting for her to leave out, and I needed to get back to work. Before leaving out, I told her that I thought "my style was beautiful," "I would reach back out for a future appointment," and to have a "wonderful vacation." I walked out of the salon without thinking further about this salon or the service. I moved on with my day. On Tuesday, Angela's assistant texted me asking for a Google review. I texted back that "I had a wonderful experience at Simple Wellness," "looked forward to continuing to work with Angela," "loved the flat twists on my head," "but I did not like the bun in the back because it was not as full as I thought we had discussed." I also stated "hopefully I love the style I get at a future appointment and would leave a glowing Google review that day." Again, I moved on with my morning. One hour after I sent my feedback to her assistant, Angela called me and said, "Bre told me that you have an issue with your style"...with an attitude. I asked her if she read the entire text because it was mostly positive. I just didn't like how the bun was executed. After that, she told me that I was not a "good fit" as a client, blamed me for "poor communication" and wished me well. I told her that I thought she was being too defensive regarding my one criticism and that her tone with me was disrespectful. Following that awful phone conversation, I posted a review on Google. Shortly after I posted my review, New Day (not sure who that is - no official name or headshot) posted her own review (not regarding her styling experience but rather regarding my phone conversation with Angela)...somehow providing quotes from what I said during that conversation. New Day (whoever you are) was not on that phone call that Angela initiated with me. It is impossible for her to know what I stated to Angela. Angela also replied to my review vaguely stating that we were not a good stylist-client fit (and was very defensive, similarly as in her other 4-star and below reviews). Regarding my own reputation and background, I have a juris doctorate degree (J.D.) and am very well-versed in professional responsibility, ethics, and delivering truthful (fact-based) information. So, I do not provide false information...ever. I agree with Angela that we were not a good stylist-client fit, and I'm happy to report that I've found another holistic stylist.