3303 San Pablo Ave,Oakland,California
4 (9)
Reviews
I hired Salt & Honey to cater my wedding at EB Parks' Brazillian Room, and found their service to be phenomenal from beginning to end. I decided to go with their services because I was incredibly impressed by the level of detail and thoughtfulness the owner, Olivia, showed during our initial call. The whole team was incredibly prompt, responsive, and professional--no one was even a minute late to any of our calls or meetings, which I really appreciated. They were happy to make adjustments to our menu and to accommodate last minute changes, going above and beyond to help me make my wedding day perfect. I also used their day-of coordination services (shout out to Isabella and Victoria for being so helpful!), and it was money well-spent--they took care of details I would never even have thought of, and the event was seamless, due largely in part to Salt & Honey's hard work and efforts to make my day perfect. Highly recommended!
Salt & Honey catered our wedding at the Brazil Room in Berkeley and did a great job setting everything up in a short turn around time. The dinner looked lovely and tasted great. Communication was easy and the staff was really kind to us during the event. Even when our guests and us were lingering towards the end, the staff was very understanding and helpful while helping us close the space. Isabella was so great to work with during the walkthrough prior to our event and was also a joy during the event!
We were really hopeful about Salt and Honey for our wedding of 68 in my parents’ backyard. From the first meeting Olivia (the owner) answered all our questions and created a menu that was farm to table with local fresh ingredients which we wanted. She ensured us that her and her team had ample experience with receptions in private homes. After we signed the contract with Olivia things changed - our first “tasting” (granted, during COVID) was food delivered in to go containers that had been sitting on a hot plate and portable fridge in a van on a hot day for over 2 hours while her FOH manager toured my parents’ house first. Nothing was hot or cold enough so it was difficult to figure out how the food would be for our wedding. When we asked to have a complete repeat tasting by Olivia she declined, only offering to redo specific items and said we could come to a location closer to her if we wanted the items hot. To her defense, the food was delicious when we tasted it at a park 15 minutes from her kitchen. A few months before the wedding we had another in person meeting with the new FOH manager at my parents’ property, Jessica (who we love.) Unfortunately she didn’t have a lot of the correct information from Olivia on what the company could and couldn’t provide. A week before the wedding, there were numerous email threads where Olivia had no idea about items needed for the wedding, such as asking for a tent rental for BOH and talking about flipping the ceremony and reception space cocktail hour items when there was only 1 location. She also asked for hundreds of dollars more in event rentals days before the wedding (which we ended up not needing most of it) and stood up our planner for meetings. It was an incredible amount of undue stress days before the wedding for us, my parents, and our wedding planner. The day of, none of the food was served hot. When we told Jessica (as Olivia wouldn’t speak to us directly), she said that she was sorry and dishes could be reheated. Olivia showed up to the wedding the day of and told our planner she wanted to give my husband and I our meals separately (never did) and also got into an argument with my planner and her assistant over the service. This resulted in her shutting the door in my wedding assistant’s face. I do not understand how someone providing a service could be so blatantly disrespectful. Following the day, Olivia ended up apologizing via email and giving us money back for the food which was greatly appreciated. That said, it really doesn’t make up for the fact that our wedding was significantly negatively impacted because of the food and service, including so much unnecessary stress for us, my family, and our planner. Based on our experience, I would never recommend this company for your event.
Gorgeous events with a hardworking staff. Olivia is so creative and fun to work with.
I use S & H frequently when coordinating happy hours, retreat dinners, and team luncheons for my company- nearly once or twice a month! Their food is delicious, filling and high quality. I have a few people in the office with food allergies and they are always more than accommodating. Jennifer has been our event manager and she is productive and easy-going for a stress free atmosphere. Erika in the office is always very responsive and friendly - she has also been able to pull off a miraculous menu in a pinch! Thanks for everything S & H!