8730 Georgia Ave Suite 600B,Silver Spring,California
4 (1016)
Reviews
Tripmasters is simply the BEST! I just used them for a second trip to Europe (Barcelona) and it was absolutely perfect. I arranged transportation through them, a day excursion, a catamaran trip, flights, and our hotel. All of it was perfect! I intend on using Tripmasters for every trip I take moving forward. The best part about this company is that they pick up the phone when you call and immediately resolve any issues. We had a significant delay on one of our flights. I called Tripmasters and they made sure a driver would still meet us at our destination to take us to our hotel. I also called once to add something to our trip. It was all flawless. I cannot recommend a travel company any more. Thank you!
The experience with Tripmasters was amazing. The site was super simple to use. They send you your documents immediately and send you emails regarding needed documents and Covid protocols as well. They keep you update with whatever you may need regarding your destination(s). I had a issue with the hotel that was originally booked. I needed 2 rooms and they only had one available. I did not want our family to be split into 2 different hotels, so I contacted Tripmasters, and it was resolved in less than 24 hours with a representative. I highly recommend Tripmasters for your traveling.
Used tripmasters to book a trip to France in April 2020. Obviously due to COVID we were not able to go. Tripmasters gave me full credit towards future booking which we were able to use to rebook the trip April 2022. We had an amazing trip. The single PDF they provided just before departure contained everything we needed for checking in for airlines, car rental and hotels/apartments. We had no issues using our booked services. I found the ratings and reviews contained within the tripmasters system to be very accurate, informative, and helpful in booking rooms that were the balance of quality and affordability we were looking for. The only concern we had was when we pulled into the parking lot of l'hôtel Mercure Tours Nord it looks like a dump from the outside. My wife and kids stayed in the car while I went to check it out and the hotel was just a wonderful with great service as we had expected from the pictures we had seen and reviews on tripmasters. Will definitely be using this site again for future travel plans. Currently looking at options for our 20th anniversary next year. Unrelated to tripmasters: absolutely DO learn a decent amount of French before going to France. We experienced NO rudeness that Americans often complain about because of speaking French to begin every conversation.
Everything came out as planned!! We visited Prague and Budapest… No complains or surprises .. I love to use Trip Masters and I love even more they still have a costumer service people who would answered your Questions . I choose a different suggestion for our Prague Hotel because I wanted a real antique hotel and I was willing to pay a little more and that’s fine the one in Buda was more modest but perfect for the time we stayed there!
This is our 3rd time to book with Tripmasters, and always have a great experience.Tripmasters checks every details of the booking , communicates and frequently sends reminders to ensure everything goes smoothly with our trip. They also have an app that we find very helpful. You can view and check in to your flights easily. Customer service responds to calls/emails in timely manner. We highly recommend Tripmasters and will definitely book our next trip with them again. Thanks Tripmasters! #Egypt & Greece trip May 2023