2449 McMullen Booth Rd suite a,Clearwater,Florida
4 (18)
Reviews
My order arrived damaged. The shipping took 5 weeks to get to me. I requested shipping date, I was informed it was shipped on September 5 by UPS. On September 12th UPS stated has label and is still waiting for package from company. Many emails were sent for updates on package. No response on some emails very unprofessional. When received today sign was broken. I had a bad experience with this company. All they can say is sorry and I will file a claim with UPS. Company didn’t even off a refund or offer to replace it. The package it came in was not damaged in the outside, it looks like it was damaged when it was packaged. I have shared my photos with the company. Photos were taken as soon as package was opened and broken sign was noticed. In other reviews I read this company blames the customer, poor service.
Lauren and Dionte were brilliant! I gave them a vision and they brought that vision to life! Communication was great, they made sure every detail was outstanding! My husband and I was very pleased with the outcome! Big thanks to you both!! ❤️❤️
I use Lauren to add special touches (decals, acrylic drink stirrers, acrylic dessert sticks, acrylic chargers, table numbers, etc.) to all my events and she is absolutely amazing! Her passion and artistry shines through every project we work on together. She will take your ideas and elevate them every single time. If the details matter to you, you most definitely need to purchase from Ten23 Designs.
I can never thank Lauren and Dionte enough. They went above and beyond my expectations and I am touched and grateful. They were so attentive. They absolutely saw my vision. When I walked in that room and saw the transformation, I was in awe. Everything was just amazing. My guess were messaging me about how beautiful it was the next day. I felt lucky to be blessed to have had them decorate for such a special occasion. If you’re looking for an event planner, you’ve picked to the right company. I will definitely use them again.
This was the worst experience I have ever had with a vendor. I placed an order on 9/23, was given a 3 week turnaround window; after SEVERAL attempts to contact Lauren Atwaters and SEVERAL emails, I FINALLY received my product on 12/3. This is also after threatening suit! Communication was poor, delivery was poor, my overall experience was a nightmare. Product didn’t arrive in time, so It pushed my entire timeline back. Not to mention the product arrived BROKEN. The oddest part is, the broken pieces weren’t even in the box, which tells me, the order was packed broken! I will never do business with this company again and I’ll make sure I share my experience with everyone I know, so they too will stay away. I wish I could give ZERO stars, but it’s not an option. If you are looking to place an order, move with caution.