1119 East-West Hwy,Silver Spring,Florida
2 (40)
Reviews
I was optimistic, but have been left disappointed. The intake person was so polite and a pleasure to talk to. In fact, everyone I've spoken to has been very polite. However, there appears to be a lack of follow through and communication. I let my care manager know several months ago that a medication wasn't working for me and requested a change. It fell between the cracks and when I brought it up again, she said she already filed the report for that month and couldn't update it until the following month (it was the first week in February). My provider tried to contact them for a recommendation and they didn't respond. I also requested help finding a local therapist and that fell between the cracks too and took several sessions to make any progress on. The 30 minute sessions are not terribly helpful anyway and now that our insurance isn't covering the charges, we're seeing what is being charged. For my husband and I both, we owe roughly $1000 for two months. The breakdown of charges are confusing and inconsistent and we haven't been able to get an answer from the provider or Mendula yet.
My experience with Andrea was rewarding ,she listened and gave examples and choices for me so I can understand myself better , and other people . How to react to negativity and take control of my own emotions in any situation. She gave links to videos and topics that were so helpful , Thank you so much ! Dave B
I was given a case manager that was not reliable. I was not given any referrals NO answer period. They just asked how was my day. With not a single resolution. I am grateful, but when there is a real need for help I actually expect real results. I am still struggling with my issues, because that's just what it is basically America get little help as possible for those in need and expect great experience and results from these establishments. I just expect it to be helped not for every question to be NOT answered, and I don't know or I have to all get back to you in two weeks and then it's the same answer .
Psychiatrist was not very accepting of various issues, I was generally unhappy with there services although the staff was very nice and helpful.
Waited weeks, got an intake appointment, then nothing for a few weeks and had to redo the intake appointment. Was scheduled, recieved text alerts that Tracy was to call, but no call ever came. This is the fourth rescheduled appointment. The availability is low, and there's absolutely no follow up. Wouldn't recommend. Wasted 3 months waiting on appointments and rescheduling issues.