None,None,Florida
3 (36)
Reviews
The best cosmetologist and hair care professionals in Jamaica Queens New York đ. A very clean and inviting establishment. Ms. Louise is the best. Check them out. You will be extremely satisfied and happy with their services. Talented to the Max!! I love love my sister locs đ đ
They donât honor appointment times. They donât even tell you hey, I know you had an appointment but weâre a little backed up today. People have children and pay for babysitters. My appointment was at 11:30am I walked out by 3pm because my sitter had to leave at 4 and my hair had been nothing but washed. 3 and a half hours just sitting WHEN I HAD AN APPOINTMENT. If you donât mind waiting all day long to get your hair done, they do a good job with hair. But I have babies, canât do it.
My husband had a HORRIBLE experience at this place. A disgrace to the culture. Unprofessional, and disgusting customer service skills. He came in and the âstylistâ that was present that evening said they were closed (someone was getting knotless braids in the shop at the time) but she insisted on asking him what he needed. My husband told her itâs ok Iâll go somewhere else,I need to get my hair done this evening. She followed him downstairs and insisted to ask him what he needed done, and asked for his name. (He needed his hair washed and retwist) She said it wouldnât take long, she will tell her boss that it was last minute appointment, and she proceeded to wash my husbands hair. She received a call from the shop owner, and the owner told the âstylistâ to tell my husband to leave with his hair soak and wet, twist half pulled out, and call back to make an appointment. She then also harassed my husband and tried to take a photo of him because he said he will write a review. Stay away from this place, just disgusting and weird behavior.
This is an unsafe place as a worker said they had a gun on them when the cops were being called (read for more info).. The ABSOLUTE WORST experience. Iâve been coming to Impulse for 10 years when they started down stairs, not itâs upstairs and Louise is the owner. She is absolutely horrible, very unprofessional, doesnât care about the amount. Of time youâve supported her, charges for the money she loss when the shop was closed for 3 months during Covid (as she told me), she gossips about her Worker Anita constantly, talking about her health, weight & performance. She gossips about her sons personal business about being chronically sick, crying to her while in Canada about his brother being mean to him & a lot of unnecessary things I did not need to know or come there for I got my hair interlocked ($195), trimmed( $25) & the problem came when she two strand twist my hair which shouldâve been charged as a style as she usually wouldâve done for the past 10 years, but instead charged me $90 for retwist. Any loctician would charge that as a style price. I tried to talk to her and see where the sudden change came since Iâve been coming and getting the same style for 10 YEARS and she threatened to call the cops. Her son Ramon came to resolve and brought the price down to $280 from $337 which I was comfortable with. I tried to pay $100 cash and the rest card or Zelle and she proceeded to call the cops saying her machine was down and saying I wasnât trying to pay. I started to record myself for safety and her son changed his mind about the resolve pushing it back to the regular price. He also stated he had a GUN on him once the police were called. This is the worst experience and what hurts the most is Iâve been a loyal customer for 10 years and traveled from out of town to still support her and she treated me like I was someone new trying to get over on her. Her son listened to me way more than she did. I do NOT recommend ever going here as the prices are extremely high and she charges extra to pay off her Covid debt as she slipped up and said during our heated discussion.
DO NOT GO TO THIS PLACE! I'm only giving it "ONE" star because that's the only way I can make this post. I came to this salon because it was highly recommended but it turns out that the ownership/management has changed. Arrived at 5:48PM for a 6:00PM appointment to relax (retouch) my hair. My was not touched until 6:40PM. While my hair was being done, the stylist would stop to answer calls and engage in conversation. I was charged $15 for a trim! I wanted only 1-2 inches taken off my hair but the stylist cut my hair from chest length to just above my shoulders (~6-8 inches off)!!! My 6:00PM appointment to relax my hair ended at 10:00PM. đĄđĄđĄ