222 E 95th St,Chicago,Illinois
4 (46)
Reviews
If you're looking for a salon with effective communication, affordable prices, and quality hair braiders. I 10/10 do not recommend Nywele Salon. I was a customer of Nywele Salon for the past two years and was disappointed by the customer service and extortion I faced today by the owner daughter. For background knowledge: I visited the salon website and saw a retouch braids/ twist service listed as $25 per hour. I called the salon on Saturday- 8/19/23, asking for a knotless braid retouch and went in the same day for a consultation. The stylist informed me it was $65 to do two rows of braids (25 braids in total), provided I bring hair, which will be done in an hour or so. So I schedule an appointment for the following Wednesday - 8/23/23. My appointment was at 4:30 p.m., I arrived at 4:20 pm but the stylist did not arrive till 4:37 p.m., nor was I contacted beforehand of the delay. Upon her arrival, the stylist informed me it would be $5 per braid or $65 an hour. I was shocked, and being that I have an event tomorrow, 8/24/23 I was placed into a very uncomfortable position. I reluctantly agreed and waited 2 1/2 hours for my front braids to be retouched. In total, I paid $130, and to put it in perspective, I had my braids installed less than a month ago for $180. I truly wish Nywele Salon would be upfront with their pricing as I was misled. If I was aware that it would cost $5 per braid or $65 an hour during my consultation, I would have a sought an hair stylist within my desired budget.
AWESOME. Bianca did a wonderful job on my daughter's hair. The atmosphere is very nice and professional.
Great customer service... family vibe .
I was so upset and angry because my normal beautician was a no show for my appointment and I had an event to attend. I had gone to several salons that didn't take walk ins. I'm so grateful Melinda was able to do my hair and it's hard to find an affordable beautician that does natural hairstyles. She now has a new client
Its near impossible to book on the site they give for booking appointments. I got my hair braided and after two weeks some of the braids started to come a loose . I went to the shop for a braid wash and to have 5 cornrows done over and was told to come back a one time came back at that time and was told to come back in 2 hours came back 2 hours later and was told they couldn't do my hair and yo make an appointment for November. Mind you the head stylist was there and could've of fixed my hair. I guess she was salty u went to the other girl to braid my hair because she was not available when or at the shop period when I needed my hair braided. Needless to say I was stone walled here and will jot go back nor recommend their service to anyone else. The head stylist is just too rude and ignorant with regards to mixing her emotions and business .