1769.5 W Greenleaf Ave,Chicago,Illinois
4 (22)
Reviews
I had the worst experience with NatruLux Organic Hair Studio. They wasted my time not once, but twice, and didn't even have the courtesy to inform me of a cancelled appointment. Their customer service is absolutely horrible, and I wouldn't recommend them to anyone. The first time I booked an appointment, they cancelled on me last minute because of water issues, which I understood, but I was encouraged and told to book the week later so I did. The second time was even worse. I showed up for my appointment and there was nobody there. I called over 20 times and nobody answered. I even stood outside for over 30 minutes, but still nobody showed up. Later, I found out they had cancelled my appointment without telling me. I couldn't believe it. I am extremely disappointed with NatruLux Organic Hair Studio's lack of professionalism and respect for their customers' time. They clearly don't care about their clients and don't have the decency to inform them of changes to their schedule.
Amazing experience! I moved from NY and was looking for a good quality natural hair salon. They were super professional and overall my service did not take long. I got the nano smoothing treatment (a safer alternative to keratin). Kamry did my hair and it’s so beautiful!
I received amazing customer service from owner Arkeia Hall. I called her on Saturday morning and she was able to fit me in on the same day in the afternoon. The salon is centrally located and has plenty of pay to park meters in front of her salon. She was timely and had a friendly demeanor. Her salon is vibrant and inviting. She is very much so a matter expert and brings 20+ years of experience in natural hair. She is open 7 days a week and books by appointment. I’m so happy there is a salon specializing in natural hair on the north side. I’m obsessed with my silk press. She comes highly recommended and you will not be disappointed!
WONDERFUL EXPERIENCE!! Hands down one of the best salons (if not the best) I've ever been to. Got a trim on my natural hair because my ends were looking rough and Arkeia really did give me an excellent trim. I was in and out but decided to stay a bit longer just to chat. I also watched her beautifully style someones locs effortlessly.... and in less than an hour! Not only is this salon knowledgable about natural hair but about life too. You won't be disappointed if you come here. And I say that with my whole chest.
never using NatruLux Organic Hair Studio ever, they are soo unprofessional and that they can not be an alternative in any day.