1447 W Roosevelt Rd,Chicago,Illinois
4 (14)
Reviews
Shayla B is very unprofessional do not book with her!! My mom booked an appointment with her and she could not make the appointment. She texted my mom and asked to reschedule for the next day. My mom goes to the shop and she is not there and claims that it was on her website that she would not be in today. If you knew you had an appointment scheduled why would you not send a text at least saying you can't make it. She claims it was due to weather but other stylists were in the shop. It was unprofessional of her to not let her client know that she was not coming. She is lazy and only wants to do hair when she feels like it. I myself went to her for a sew in years ago she was late to the appointment and didn't apologize. She also did my sister hair and was late and my sister was not at all satisfied with the results. She is unprofessional and needs to learn how to treat clients.
It was my first time as a client at the Conceited Collection. I had an appointment with Shayla B. I absolutely love my hair. She showed great professionalism and was very informative, and educational in regards to maintaining my hair underneath the extensions. The shop was definitely up to par with sanitation and regulations of obtaining a clean and safe environment. I felt comfortable and will definitely be back again..
DO NOT BOOK WITH SHAYLA. She is very unprofessional when it comes to customer service. When I came to my appointment, she was just starting someone else’s hair. I had to wait hours to for to begin my hair and she did my hair wrong. I showed her a picture of how I wanted my ponytail to look, and she made the mold of my hair too high. When I asked her if she could try to put it a little lower, she got an attitude and said she didn’t have time for that and she had another client after me. Mind you she started my hair hours later and didn’t apologize or even offer to take anything off the price. She has a attitude problem and when I brought this to her attention, she blocked me from being able to say anything on her Instagram page. She also canceled on my cousin the day off and didn’t even apologize and offer to reschedule. DO NOT BOOK WITH SHAYLA!!!!!
Scalp lifted and steam cap applied. Compassionate and lively conversation provided. Kelly is the quintessential hair clinician. I feel so lovely leaving her chair. With Kelly, you want for nothing!
Love going here for Lashawnda! She does amazing work with braids and is so nice. The shop is nice and clean, the rest of the stylist are nice also.