4910 W 16th St,Indianapolis,Indiana
5 (24)
Reviews
I had hard time finding a transportation service in Indi, until Halo Concierge was recommended. After the first talk with JP I knew they will take care of my group. Communication was fast, clear, smooth. We connected a day before to go over all the moves again and doublecheck everything. This is the first time in 10 year I have been doing this, a bus company calls me for that. Usually, I have to call them. Great service, nice vehicle. My group was received at the airport, transferred as directed and I was getting notifications of their whereabouts. Total peace of mind. Highly recommend JP and his team for your transportation needs.
I have used Halo Concierge every time we go on vacation. JP, the owner, is such a kind, thoughtful, and energetic guy, even at 4 a.m. Everything is seamless, from booking your transport to pickup and drop off, always on time, providing a great experience. Halo Concierge can also assist with weddings, proms, day trips - you name it, they are happy to help. It is also highly recommended for businesses that have VIPs coming in and require top-tier treatment. I would always recommend Halo Concierge.
Quick review to highly recommend JP and Halo Concierge services. From the moment my friend and I arrived at the Colts Suite with our 6- and 8-year-old boys JP ensured our experience was unforgettable. He greeted me and mentioned “Good to see you again”, to which I went back to JP and inquired the reason for that statement. We both realized our kids had attended the same school previously and where we had crossed paths, which made me feel special for JP to recollect that. From giving the boys 1st game buttons (it was their first game), to personally checking on us and getting us the coveted “on-field” wristbands which we were unable to secure but JP somehow came through with those within 5 minutes. My friend best described JP as “Clutch”, thank you for an amazing experience, JP!
We recently had a large conference in Indianapolis that spanned multiple days and required a lot of movement of 100+ people. JP and his team were amazing. We used larger passenger buses as well as a smaller shuttle. Drivers were early, friendly, and flexible. JP was wonderful! Great personality and willing to go above and beyond to make sure we were taken care of. I would definitely use Halo Concierge again. Thanks for a great experience!
I used Halo Concierge to take some customers down to play golf and do a barrel selection in Louisville. From the minute I called them to get a quote, to the time they dropped our group off after the trip was done, they were fantastic. JP made sure all of us were well taken care of the whole time, and went above and beyond to make sure our trip was amazing. His professionalism and personality is what really stands out, and truly makes the whole experience something that I can’t wait to book again. This company truly understands the meaning of customer service !! Thanks again JP!!!!