1625 K St NW #750,Washington,Indiana
4 (110)
Reviews
Google / Facebook automated system works online for all accounts automated deposit funds balance online
The Washington and San Francisco offices were fantastic in helping me to get my passport at the last minute. I would be traveling and needed to know exactly where to have it sent. The DC folks found SF to be fastest at processing. The SF folks knew exactly the timing and where it should be sent. Working with them completely eliminated my anxiety about possibly having to cancel our trip. I would not recommend contacting the NYC office. I spoke to three different people who knew next to nothing, put me on hold for over 5 minutes, and only made my anxiety greater.
I was happy with the process for this, which was something I was not familiar with. I spoke with someone when I called in who was reassuring. I appreciated the digital updates that let me know where we were in the process, and what to expect. I think the team remitted a part of the payment that was decided to be unnecessary, and that was positive.
Too soon to report on. Documents going out tomorrow September 30 So far dealing with Lisa has been superb! She is pleasant and patient with me, hahaha I believe they will work in my beat interest.
As an avid traveler, both for work ad pleasure, I am usually happy with services that I pay for. However, the expereience I had at TDS on K street in Washington DC was terrible. An employee by the name of John came to assist me, but their computers were broken- or system down. Instead of being curtious he made me feel as if I was an imposition on his day. It was the worst service I have ever had in the travel industry. I warn anyone seeking advice or assistance NOT to use this company. Additionally they charge more money than other services in the area. HEED the advice!