80 Codell Dr UNIT 230,Lexington,Kentucky

The Trauma-Informed Counseling Center LLC

3 (17)

Reviews

Vendor Reviews
2023-09-28
Anonymous

I really wanted this to work out especially with such a diverse staff, but I was let down completely. I had a previous therapist who ghosted me and when coming to this agency I explained how that made me feel and what a trigger it was for me only for the same thing to occur. I had several losses so I had so much anxiety when I became pregnant again. I had a therapist who walked with me during my pregnancy and we made plans for how to deal with PPD after delivery only for the provider to stop seeing patients right before I delivered. I ended up with an emergency c section where both my baby and I almost most died and was stuck with no one to talk to about it after. I felt alone, disappointed, and discouraged. It’s been a huge turn off to ever try therapy again.

2023-06-28
Laura Lei

I would Never refer anyone I know to this facility to get help!! The girls who answer the phones are completely unprofessional,, as was my therapist Anessia. She told me “imma need you to say, out loud, what you did”,, so I can feel worse about myself?? After I’d already divulged what I needed help understanding??! And her being a young person, with probably very little life experience in trauma, sitting there bossing me. I also believe she was attempting to make me feel like I was Racist(she was black). She kept pushing the issue! I’d already began shutting down because I knew this person and facility wasn’t for me. So as I said “Have a good day”, she, as she began Yawning, with her mouth wide open, said “ok bye”. Is this what we’ve come to?? They called me today because I must’ve left a msg saying I was discontinuing my therapy there, so when I told the girl this, she quickly said “ok bye” and hung up. I could barely hear her because their phone lines are terrible. And it took my therapist and I a bit to even connect the sound. I would never advise anyone to go there. I would strongly encourage folks to try Resurgence, with Keva. She’s Wonderful!! And, unfortunately, our mental health system for immediate care in ky is broken.

2023-09-26
Nicole Neal

This place is a complete joke!! After calling numerous times to get an appointment,because I was referred from another therapist. I get ahold of no one. So I tried the email method. After a few emails about name, date of birth, insurance card info and a time a date. I show up to the codell address on the time and date and literally no one is even here. Not even a receptionist to help.This is the worst place possible for any type of professional help I have experienced in my whole life. This place shouldn't even be in operation.

2023-03-10
Emily Richter

Dr. Gentry is outstanding! She has been working with our girls for years. She is caring and non judgemental. She isn't afraid to push and challenge our girls when they need it. She has helped them through many difficult experiences. Dr. Gentry is a professional. She gives excellent advice and also recommends other resources that she feels would be helpful to our girls and our family. Thank you!

2023-01-08
Emily Schneider

Wide range of therapists and therapy modalities. Specifically, I have experience with Tracy Springate. She is knowledgeable on multiple therapy techniques and flexible with her approach to therapy. Tracy makes it easy to be comfortable in the therapy setting:)

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