10611 Judicial Dr,Fairfax,Louisiana
2 (29)
Reviews
5 year old was having severe toothache to the point where he couldn't not stop screaming in pain. I called and the man who answered the phone heard my son in the background and just said he couldn't help me if he's screaming like that. I reminded him his website says family emergency dentist and he couldn't help a kid in this much pain? He said no, not if he was screaming and uncooperative so if "he's screaming like that we won't help him." I told him we'll find someone who can help and has a heart instead.
I would not reccomend anyone coming here at all. Unfortuantely, I had a really bad cavity the day of my birthday and needed care for the terrible pain I was having. I could not go 5 minutes without my tooth throbbing in excruciating pain. I found this emergency dentist that was open on a Saturday. The minute I walked in, I had an uneasy feeling about the space. It did not feel comforting at all. There wasn't anyone at the front desk and when a dental assistant became available, either the boss or owner, was doing a terrible job of guiding her. He was talking loudly and slowly in her face because he felt like she didn't speak english well when really he just was not good at explaining and being patient. He said to her word for word "You need to speak English better." I felt like if my white boyfriend wasn't there with me, I would be treated the same way. That was definitely the vibe we got. This was all in front of us while I'm in pain. She was very disturbed by him that while I'm crying in pain, I'm comforting her because she was crying in embarassment. I took x-rays and sat in the room where they do work and was still uncomfortable. It was dark and old. The dentist came in and had his legs wide open in my face which was gross. He could've brought my seat up or closed his legs. I told him I was anxious and scared of dentists and he said "so am I". I'm still in a lot of pain and he did not AT LEAST numb me. He said that I would have to pay right here, and right now before they could start an emergency root canal. I'm by myself and I'm in my early 20s, I do not have $3,000 lying around so he makes me get on the phone and call whoever I could to lend me the money. He was listening in on my conversations and overheard my family member saying it's not life or death, we can find you a better dentist and he got offended and asked me personal questions about myself. I ended up walking out because of how terrible my care went. It was very disturbing and uncomfortable. They also said they accepted my insurance but didn't on Saturdays?? So they charged me $500 on X-Rays which THEY STILL HAVE NOT REIMBURSED ME FOR!! I submitted a claim in February and it is now September!!! Please do not go here!
My husband was having a dental emergency and called Saturday evening for a Sunday apt. The guy who answered the phone was very rude and condescending. It sounded like I was inconveniencing him and that he had something better to do, and that he was doing me a favor. For a professional emergency dental service this is not the behavior I would expected from such an establishment. Was the guy who answered a receptionist or an actual dentist at the practice on-call because if so, I would not want him anywhere near my mouth. I used to work as a receptionist at a dental office and never in a million years would I treat a patient especially one that is vulnerable in pain and in need with such disrespect. During the call he was yelling at someone in the background named Eva. And was overall very unprofessional and lacked basic bedside manners. We decided on another practice Sunday Dentist in Gainesville. I called him back to let him know that we decided to go a different direction and he snapped back in a surprisingly snarky tone saying that he seen so many people's paying at worse and that he wouldn't be surprised if I call back in the morning. After reading all the reviews afterwards, I am relieved that we did not go with this practice, thankfully they weren't the only dentist available on Sunday.
Was in extreme pain, had never been to this office..called on a Sunday and the dentist happily took time out of his day to come to the office to pull my tooth! (And I didnt have to wait all day) he told me to come in immediately. You can tell that he cares about his patients and I was more than grateful to have had it done on a weekend and not have to go through a other night of excruciating pain! Ps.Emergency services cost Extra and I was happy to pay it! This was the man's day OFF to be with his family and he dropped everything on a dime to help me normal business hours normal prices after hours Emergency=EXTRA$$$$
Awful receptionist. My husband has a toothache for 3 days and we called them because it has become an emergency situation. We wanted to make sure if their service is open. The guy on the phone was very rude and rather than focusing into his problem he started talking about money. His tone was very very rude. This is unexpected for an emergency service.