None,None,Maryland
4 (4)
Reviews
Great service but bad business! This agency charged me in 2022 for copays dating back to Aug 2021-Dec 2021 totaling in an upwards of $500 that were never disclosed any form of copay until the new year of Jan 2022 and moving forward from that point of time. Never asking for a card on file until Dec 31, 2021. Then, stating I had an upwards of 10 unpaid copays during Jan 2022, with no notification about of the past copays until March 2022. During the notification in March, the agency charged my card on two separate days for an upwards of $500 dollar, without my permission. The first charge was without notification on March 1. Furthermore, on March 2, in speaking with with the Clinical Director, Miranda Dennis, she stated at the end of our conversation that she would not charge my card and my account would be closed. A second charge appeared but during our phone conversation. Again, they did not have my permission to authorize that transaction and per Ms. Dennis' statement I should have not been charged, especially after they never gave me a chance to make any kind of arrangements. After ending that phone conversation and seeing the unauthorized charge immediately after the phone call, they would not answer my phone calls and quickly closed my access to my account online. After trying to rectify the situation, I was told my "emotions where high", while they did not take responsibility for their failure in communicating or collecting any form of copay at or around the time service but asked for it several months later all at one time. Then, they tried to put the blame my insurance company for "being backed up".This is very disheartening that individuals come to you for help and are ended up being treated like they do not matter causing more trauma.
Glory to God, Glory to God🙌🏽 As I begin to pray & ponder my words, one question struck me, How do I take off, and The Lord spoke to me with a snippet of my story….it was a summer night, a warm summer night to be exact as I set in my uniform on my balcony weeping and crying out to the Lord, pleading in desperation if You don’t help me I don’t know what I’m gonna do? Again in life I hit another moment where I felt, stuck, confused, unworthy, unsure,( about life choices / decisions, including my own life, yes my life here on earth was in question again, should I even be here?) unloved, tired, depressed, overwhelmed, undervalued, unappreciated, I felt so many feelings about myself mentally & emotionally, I just could not take it any more, I felt like I needed to explode and as I set there on my balcony I prayed asking God for help, pleading that my help(er) would be anointed & called by Him, and I started googling therapist in my area interesting thing is before Oasis popped up I remember some time back when I was searching for a therapist I do not recall Oasis popping up, what was different then verse now, I prayed and truly wanted God involved all the way, I wanted whomever he had chosen for me on this journey and he saw fit for KM & I to be aligned.[Glory to God] I’m get straight to it KM provided a safe, confident, confidential environment for me via zoom, mind I add. I truly felt that my therapist wholeheartedly was concern, thoughtful, considerate and passionate not just about her career only, yet helping me and other clients as well. Therapy is not a pit stop 🛑 where you just go and drop off some stuff to someone and move on, no it took time and work( and some homework too) my therapist and I had to work hand and hand to develop a safe, logical, practical [what I call “ care package” “aka” tool bag] especially for me to fit my needs, my healing ❤️🩹 and wants![yes what do I even want out of therapy for myself?] You will have moments were it seems messy or unbearable, like feelings, emotions, thoughts or even moods, it’s during those times( I call purging) you’ll begin to see what you couldn’t pull out of yourself, your therapist can. One of the greatest reward is that feeling when life, moments, uncertain things happen, and you can reach in your tool bag(care package 😊) and utilize the asset(s) constructed to help you, when you can look back and all that “stuff”(that was or is happening in your life) has passed on by and you were able to stand in peace, keep your cool, smile, laugh, and live. As you continue to transition, flourish, elevate you may look at that butterfly 🦋 (metaphorically) as yourself and begin to understand that healing, growth and development ( in any area of your life) takes time and goes through seasons, remember before that butterfly 🦋 had wings to fly it once was a caterpillar crawling, we too must be willing to crawl. I humbly praise God and I am truly thankful for the counseling services of Oasis. Col.3:23 Work willingly at whatever you do, as though you were working for the Lord rather than for people. Your help(er) is a prayer away!