3709 Kecoughtan Rd,Hampton,Maryland
4 (100)
Reviews
My first time going but was a very good and positive experience. The staff was very helpful and nice. Although it was not pain free (as if an serious extraction is) I felt comfortable and all went well. My new regular dentist.
Beautiful office and wonderful staff. My tooth broke off and I thought I would need an implant to replace it, but Dr. Amoah was able to repair my broken tooth and place a crown, which saved me lots of money and time. They also do crowns in one day too, which was a HUGE bonus. He is truly the GOAT in dentistry.
This place is unprofessional and rude. I had an appointment scheduled for a Monday, the office did call to confirm my appointment and left me a voicemail on the prior Wednesday afternoon and Thursday morning. However, I was at work both of those times and unable to accept the call. When returning the call that same Thursday afternoon, I was informed that my appointment was canceled and given to another patient. No one had notified me of this cancellation nor the cancellation policy before proceeding. They were not able to find another appointment for me until two months later. In one of the voicemails, I was told to reply to a message that was sent out to confirm my appointment (this would have been more convenient for me to do while I am at work), yet I never received any text message from this office. When I called to speak to the manager, I was told they will leave a message, then they hung up on me. This is very discourteous and inconvenient to those with busy schedules. Will be taking my business elsewhere, along with my multiple other family members that come to this office.
Nothing done at all first appointment due to needed scaling etc - insurance approved my care same day they asjed yet I never heard anything. I called when I got a letter from insurance saying they accepted the dental services. Yet, this office INSISTED they hadn’t. Told me they didn’t use insurance portal where Denta Quest sends approvals. Said they needed it in the mail. Next thing I know, nearly two months since my visit, I get a letter about dismissal due to behavior? I’m reporting your office to the insurance company that handles my dental.
Every appointment that I go to the staff is kind nice and respectful, but doctor Amoah is a great orthodontist, thanks for everything you guys do for me