14011 St Germain Dr,Centreville,Massachusetts
4 (84)
Reviews
I absolutely love Jessica and her entire staff…they are amazing and each are beautiful both inside and out. From color/cut to extensions…these ladies know how to deliver. I am the most obnoxious person when it comes to my hair and always have something I am not happy with…at Monet Salon, I have ZERO complaints. I love love love their work ❤️
A-MAZING! The outside of the salon is very basic, but once inside it is very cute and simple/clean. The lovely young lady who shampooed me did an excellent job with water temp and watching my ears, and her nails made for wonderful massaging. Then Jessica took SUCH good care of me with my cut and dry. I really didn't know what I wanted to do and she helped me figure it out. She has such energy such and was wonderful to chat with during the cut. I walked out RADIANT. Definitely recommend and will return.
If I could give this a 0 star I would. Jessica had no manners and needs to work on her customer service skills. She’s very disrespectful she should’ve never token over and Danielle should’ve never gave her this BIG responsibility that she can’t handle. The only BIG thing she has is that BBL that looks like she got from behind a 7-11.
Hopefully the pictures can be seen... Asked for my hair to look like a picture of hair that was a rich red/brown with copper highlights. The owner said She could do it. I turned out hideous. I have a purple halo, 1.5-2" of my hair is thepurple shade, then it goes to an array of different colors, one being pink... I text her that I hated it, she told me to come in. As soon as I got there, she was on the attack. She first insisted it looked exactly like the picture, it's just the lighting I was in. She grabbed the swatch, bent down by my face,shaking it,asking if I had chosen the swatch. I had after asking her if it would make my hair look like the picture. This is her job... If you tell me a swatch will make my current hair color turn out like I want, I will trust you know what you are doing. I can't believe how in unprofessional Jess was, she did this with another patron sitting right next to me, asked her employee if it was the same color, like the girl would say no to the owner, berating me in the chair, bent over me like a naughty child, with her voice elevated. I asked her to cancel my subscription and she said she already had. Apparently, she had planned to have a disagreement before I even got there. I wouldn't recommend going there. First time I so happy but second time....nightmare. Here are some lovely photos to show how they so don't match.
Really enjoyed my visit. It was my first time coloring my hair and they were so careful and great. The stylist took her time to explain options for my hair without causing too much damage and also recommend styles that would fit my personality. I'm very pleased with my experience.