75 Headquarters Dr,San Jose,California
4 (933)
Reviews
Great location and great customer service. The nice front desk clerk allowed me to check in early so I can attend the 49ers game. Very convenient to Levi Stadium. Short train ride. Nice and clean room. Will stay here again next time I'm in town.
We stayed here so we could walk to the Taylor swift concert. Location, parking and staff are excellent, the pool is also nice. The hotel is fine on almost every level. The one deal breaker was that there was air freshener strips in the vents, when I say air freshener I don’t mean a professional hotel air freshener that makes things smell good, I mean the kind of air fresher that you would find in a gas station, the kind that smells completely artificial and makes your eyes burn. I was able to find a remove the air freshener from the vents but I can tell you under normal circumstances we would not have considered staying in the room. I don’t normally leave reviews but management needs to know that cheap chemical air fresheners are not acceptable in a three star hotel or even a two star hotel.
The location is awesome. Just walking to Google campus and a lot of restaurants. The rooms are not serviced everyday (at least not the two nights I stayed) and had to ask for lotion etc at the front desk. But overall the room was fine
We stayed for a night. The rooms are clean and the vibe is good. The area is safe. However, at check in I was specifically told that my reservation does not cover breakfast. At check out I was told otherwise and that I missed the breakfast serving window. That was very disappointing.
This Hyatt House was very clean and well-kept, and the staff were super friendly! I also appreciated that it was right next to a lot of eateries, and being close to the VTA made a 4 day visit without a rental car a breeze. I'll definitely consider this place for future San Jose visits :)