3915 Rivermark Plaza,Santa Clara,California
4 (832)
Reviews
Rooms come with everything you need to make it through a week of business or leisure. Location is suitable for business travel or leisure to visit the nearby stadium. Center has several food options and even a grocery store if you want to utilize your rooms kitchen. Staff was friendly and free breakfast was nice. Gym is simple but sufficient to get some movement in.
This establishment is nested right inside a galleria of shops and restaurants. It's most convenient out of all the hotels in this area in terms of dining and leisure. There's plenty of parking and two charging ports for a Tesla's. Don't forget you're adapter
We usually stay in airbnbs when we travel but decided to try out a hotel this time due to daily free breakfast and to not have to be responsible for daily cleaning tasks while on vacation. After staying here I can say that we will probably go back to airbnbs. I didn't realize that its no longer the norm since covid to have your room cleaned and linens and towels refreshed daily at hotels. There's no room service. Breakfast is ok, pretty basic, no omelet bar. But what annoyed me most was the fact that no one at the front desk answers the phone. I tried to call multiple times to get extra towels and blankets sent to our room because one is not enough for a family of three staying for a week, and no one ever answered. I had to go to the desk myself to find someone sitting looking bored on their phone every time and request what I needed in person. The shower toiletries were also empty. Was upcharged for a room with a mountain view but our view was looking straight into an apartment complex. Overall we chose this place for convenience but it ended up not being convenient at all.
Had a very comfortable 2 weeks stay in this Studio King room at level 6. Staffs are very helpful and kind. The only thing i hope can improve is the breakfast varieties. Surroundings have a lot of food choice.
Decent property with all the amenities you need (gym, laundry, fast wifi) but what really makes this place stand out is the excellent customer service. Lino at the front desk is 5 stars - he’s kind, friendly, efficient, and very customer focused. This was my first time at this property but it won’t be my last. I’d come back just because of Lino and his wonderful customer service!