3285 Peachtree Rd NE,Atlanta,Georgia
3 (2567)
Reviews
Everything was pretty nice. Our tub in our room would not plug completely so it basically had a slow drain while I was trying to soak. That's room 1222. The outside pool water is cold, but the outside jacuzzi is awesome. Room service workers were really nice. Valet guys very nice. Inside of hotel looks nice with the black and white theme. Outside view from our room was awesome.
Stayed just for one night fir a meetibg and hotel is at very convenient location close to restaurants. Breakfast was supposed to open at 6:30 but they were just started setting up. Main items and made to order window was not open. Also I am a diamond and my preferences are saying far from elevators and stairs, when I checked in I have been put in a room literally had stairs in it. When I asked for another room and if they do not loom at the preferences if at least diamond members the front desk attendant was a little upset. She ended up moving me to a different floor a little further than the elevator or stairs. The staff does not even welcome the diamond members and thanking anymore. I do not think I will come back again unless my company chooses the hotel.
Nice facilities and location, however I had a bad experience regarding damaged luggage. My luggage handle was damaged after I left my luggage with the front desk before check in. One of the staff members agreed that the luggage was not broken when I left it with her in the morning but somehow it was damaged when I went back to retrieve it. After reporting the issue multiple times, I was told I would receive a small refund. I have not heard or received anything since. I would like to raise that I do not feel adequately compensated for my time for discomfort, and I expect better from Hilton.
From the moment I arrived the staff was extremely helpful and friendly. My room was very neat and clean.The location was also perfect. The hotel is within walking distance of my friend’s apartment, the MARTA, shopping (Lenox Mall) and several amazing restaurants. The breakfast was really good and the gym was well equipped. My overall stay was amazing. I look forward to staying again when I visit in September.
Wondering why this hotel in a prime location is so cheap? I'll tell you: The room was $100 per night The parking is $35/45 per vehicle per night The deposit is $75 per night Early check-in $75 No shower gel or shampoo Called guest services from room at 10 pm placed on hold for over 5 minutes. Called from my cell phone and it was answered by the same person and asked how she could assist. I told her that my shower gel/shampoo was empty and that I had been on hold from the room phone for awhile. Annaya said "Ok" and hung up. I waited for over 20 minutes. I called the corporate number for assistance and got a nice lady. But when she connected the call the manager was making a nasty comment calling me "silly" for calling after waiting over an hour for soap. I waited another hour for a very nice man to bring me soap and shower gel.