6800 Main St,Houston,Texas
3 (1976)
Reviews
We were here in business at MD Anderson and needed to eat somewhere after a long day and walked over the Double Tree. It was just after 9 and the restaurant had closed. The manager and bartender were so so kind to whip us something to eat and drink. We enjoyed our food and drinks after a long day. We will definitely book our next stay here due to the amazing service we received. Thank you so much for going the extra mile!!!
Had some appointments at the medical center, hotel was a good value. Rooms were very dated. Our first night our room had failing safety devices and several cut / trip hazards. I brought it up with staff and was moved rooms. Very convenient shuttle service available. Dining options were terrible. Impossible to get service and prices were very high. Several good food options nearby. Will not stay at this property again.
Being in the customer service industry, as a traveler for your career it takes a toll on your family and especially your body . The Hilton Honors Program always helps when traveling. We Always read the reviews at hotels to have somewhat of an idea when your there to have a chance to relax to get ready for the next day, and we usually stick with 1 or 2 hotels in each city we travel to. You are all in the hospitality industry, reading these reviews, there definitely needs a change in leadership and a restructure of personnel. This was a perfect location for our work in this area , I’ll just take our 24 reservations and go down the road . Thank you Erin Mahone and all the recent reviews this helps myself and my company.
My family and I have been staying here on and off for over a year now and every stay has been satisfactory. Everyone has been so kind to my parents during their visit, that it warms my heart to know they are well taken care of during their stay. Whatever needs or changes are wanted, they try their best to accommodate and usually succeed. From the managers there in the office, to the front desk staff, to the restaurant staff, and the cleaning staff, we thank you for your great service!
Stayed at this hotel when we were visiting M.D. Anderson. The staff was super friendly. The morning shuttle driver is super friendly and attentive to medical patients' special transportation needs. I would definitely stay again and recommend!