6500 S Cicero Ave,Chicago,Illinois
4 (652)
Reviews
This was a great place to stay- I was only in for one night on a business trip in Chicago, but the guy I was traveling with was a platinum Hilton member so I guess we got slightly more premium rooms- I was shocked. Very modern room and lighting, super spacious, had a desk and dresser with a large bathroom, really no complaints on the rooms. The front desk woman was very friendly and accommodated us quickly. Breakfast was well managed and warm. It felt pretty safe, as it was in a block of a ton of other hotel options and some restaurants. The surrounding traffic was pretty rough, even on a Wednesday nights, and most entrances into this area were blocked off for some reason. Overall though, I couldn't really take off a star for anything, I'd happily stay here again.
This is a really nice hotel. It truly is. If it had a different manager it would probably run better. The guy who checked me in, Clyde, was amazing! The younger girl working with him was amazing too. The problem is the day shift. My God there was no sense of urgency at all. People were waiting 45 minutes to check in. When I asked for a manager she told me it was about a group with issues and shift change. The problem is people were waiting an hour before shift change to check in while she was in the back. Maybe if she was up front managing it would have moved a little (or a lot) better.
Had to spend the night here because of flight issues last week. We didn't experience anything special about this hotel. It was an expensive place to catch a few hours sleep before taking the shuttle back to Midway. The room we were in needed some maintenance - the towel bar was coming off of the wall in the bathroom and there was some kind of stain on the wall above the couch. Also, they use bottles of shampoo and conditioner that are attached to the shower wall. No problem with that, but there were only shampoo and conditioner dispensers. There was not a bar of soap or any body wash in the shower. We expected much more for the price we paid.
Right next to Midway so you'll be hearing planes all the time but I grew up not far from Lambert Field in St. Louis and my first house was even closer so it didn't bother me a bit. Service was great, front desk clerk was super nice. Breakfast was what I like with eggs, biscuits and gravy, pancakes if you wanted. It's your normal Holiday Inn style, lots of choices so if you've got kids they should find something they like. It's part of a 10 hotel complex that all share the parking. Its Chicago so parking always costs a lot of money and you better pay it because they love to tow in that city. Can't say if the hotel was like that but don't chance it. They have roving security with limited entry points but as always use common sense with leaving things in your vehicle, DON'T! And that's in any metropolitan area, not bashing Chicago. I personally don't like that city, mainly due to tolls and I had a bad experience years ago with missing a toll due to the way the toll booths look like exit ramps, since they are, and it was my first time in the city. I thought you paid when you exited but I went all the way downtown so I missed several tolls along the way, only discovering that once I returned to St. Louis. Yeah, longer story but it was a mess, but that's me. At any rate the hotel was great, highly recommend and plan in making it my go to place given its location to Midway and how close it was to downtown, despite construction.
I read a review about hotel been close to airport and would hear them all day, that's not the case. I was at a corner room, great suite but the traffic was loud. NOT the airplanes. clean rooms and spacious and hotel is walking distance to alot of restaurants. ONLY problem I had the morning receptionist was not so professional. I had to call her from the back room 3 times, she forgot to call the airport shuttle. not once but twice! I was over 45 mins late to the airport almost lost my flight, of course she blamed it on shuttle service. other than that check in was great and great breakfast service. will book again here ..