8018 Delaware Pl,Merrillville,Indiana
4 (374)
Reviews
staff was great & very helpful. the hotel needs serious RENOVATIONS. i’m not sure i’d stay again! this is also a pet friendly hotel and you can definitely hear dogs barking! there was also a baseball tournament in town so lots of noise from kids running in the halls. my biggest concern was SAFETY. the side door was left open all night! yet there was a cop at the front. does he not do a building secured check?!?
Residence Inn, It seemed like a nice place to stay, but I never got a room! The young lady that was working the check-in desk didn't know how to check me in. She needed some type of code. Well I was patient at least an half hour. Until I just said forget it. That's when I finally went to Hilton garden Inn. Thank God for Hilton garden Inn.
Desiree was great made my stay enjoyable. The reason I stayed as long as I did, the manager made sure I felt Uncomfortable Actually asked my child when I was checking out as if I was unwelcome. About two years ago I stayed for thirty days and spent ten thousand dollars for my thirty day stay. Lot of rooms with busted doors . Don't think I'll be back.
Although the hotel staff were all great, I have to leave 1 star due to EXTREMELY DATED rooms. Carpets were all stained, wallpaper was old, cabinets were bad, pots and pans were in poor shape. Mattress was old, curtains falling apart, sink was cracked. The wash room was horrible, hadn’t been moped or maintained in a while. Extremely dirty! Everyone I came across made some sort of comment about the hotels poor condition. This hotel needs some serious renovating!
Rooms were half clean! Like someone had just left! Staff is unprofessional! There’s animals everywhere! I saw two roaches in my shower I would never stay with them again!