2305 Hotel Plaza Blvd,Lake Buena Vista,Florida
4 (1882)
Reviews
I recently had the pleasure of staying at your hotel for three days, and I must say it was an absolutely delightful experience. From the moment I arrived, I was greeted with warm smiles and impeccable service, making me feel truly at home throughout my stay. First and foremost, the overall ambiance of the hotel was enchanting. The lobby was tastefully decorated, creating a sophisticated and welcoming atmosphere. The attention to detail in every corner was evident, and it truly set the tone for the rest of my stay. The staff at the hotel were undoubtedly one of the highlights of my experience. They were not only professional and efficient but also genuinely kind and attentive. Whether it was the receptionists who seamlessly checked me in, the concierge who went above and beyond to cater to my requests, or the housekeeping team who meticulously ensured my room was spotless, every interaction left me feeling valued and appreciated. Their dedication to customer satisfaction certainly exceeded my expectations. Overall, my three-day stay at your hotel was simply exceptional. The attention to detail, the outstanding service, and the overall warmth of the staff left a lasting impression. I cannot recommend this hotel highly enough. My experience was a testament to your commitment to providing an exceptional hospitality experience. Thank you for making my stay truly memorable. I look forward to returning in the future and enjoying your hospitality once again.
This hotel worked great for getting to the Disney parks. Shuttle buses got us there early and on time. Parking at Disney springs is free and only a 5 min drive from hotel. Rooms have a divider which is great for privacy if you have kiddos or sharing a room with other couples. Construction was a little bit of a pain but we only stayed at night to sleep - so didn’t bother us. Breakfast is not free. And they do charge for parking. Everyone here from the cleaning ladies to the front desk people were really friendly and we appreciate their hospitality. We will stay here again.
Nice hotel clean newly remodeled large rooms. Warm beautiful pool and hot tub. nice workout room barn next to the pool. Tania was very helpful upon our late arrival to show us where to go for snacks and such. We received comp water and warm cookies daily. Easy walk to some gift shops Denny's waffle house etc. 20 min walk to Disney springs
There were several highs and lows in our stay. There were things that needed improvement that we shared with the staff directly. Because they resolved most all the issues I would give them a 5 star review. I would like to point out that all the staff were friendly and helpful. However, Julie at the pool bar really went above and beyond. She was so friendly and helpful. You can tell she cares about guests and wants everyone to have an enjoyable stay. It is about a 20 minute walk to Disney Springs. There are shuttle buses to take you to Disney Parks that are free and easy to schedule.
Room was great. I didn't know they only cleaned your room every other day but it worked out well. The pool was great but could have used a good vacuuming. The food was great. The smell as soon as you walk in the building is my favorite. Very friendly staff. Bus service was great until the last night we had a rotten egg of a driver who was very rude and ended up making us get off the bus in the pouring down rain. (Complaints have been filed and they are working on righting the situation) but the bus service isn't necessarily apart of the hotel.