6001 Kingstowne Village Pkwy,Alexandria,Michigan
4 (485)
Reviews
Giving them 5 stars based on the customer service of their sales associate, Elizabeth, and quality of furniture. I highly recommend working with Elizabeth as she was helpful and patient during the entire process. This was my first time purchasing furniture and Elizabeth made it a very pleasant and easy experience. Moreover, when I accepted a defective tv stand (I didn’t notice it was defective upon delivery as it was only noticeable when you got up close to it) she did everything in her power to make things right and kept me informed every step of the way. I am very pleased with the furniture I received and the service provided. Thank you again Elizabeth!
Salesman Bob Tripplett was great at showing me around to find the perfect fit of furniture for me. I was able to get a bedroom set and living room set at an affordable price for me. It was a quick and easy process. I appreciate all of the help I received from Bob, the manager and this store so much!
My husband and I came in yesterday and Nikko greeted us with a smile and with excitement. He did not follow us around the whole store while we looked around, instead he let us wander and gave us space which I appreciated so much. We were looking at dining tables and he was kind enough to take off the extension piece so that we could see how it looks with out and if it would fit in our space. He gave us a great deal and also assisted us with replacement cushions for a couch we purchased a year ago. He was so genuine and really sweet. His service was very helpful and we were in and out without any wait time. I would highly recommend working with him when you go in to look at furniture if you’re looking for a stress free / easy-going experience!
Carlos Fernandez was very kind from welcoming my mom and I into the store thru choosing the best sofa with chaise option for my new apartment. I am in love with my purchase and thankful for Carlos patience as I made my decision. Highly recommend him!
My wife and I have been impressed with the friendliness and efficiency of the staff with whom we interacted. Specifically Elizabeth Dawit who, after an earlier order was found not to be available, patiently showed us around the store for replacements. We found the replacements and she honored the discount we had on the first purchase. Also, Shannon Williams handled all the paperwork necessary to change our orders. Both worked together to make, what could have been a frustrating exercise, easy and pleasant. They are great representatives for Ashley.