605 Scenery Dr,Elizabeth,Nebraska
4 (219)
Reviews
I really like the Elizabeth location and my review is for this location ... dogs are well cared for and the staff are friendly and you feel the staff are happy to be there. Nothing but bad experiences with White Oak location... staff are not friendly and I've been made to feel that I'm a bother to them when I would go there. My dogs act differently when they have gone to that location too... they won't leave my side for days, they are restless and they act fearful ... they don't act like that after coming home from the Elizabeth location, they act normal, content and happy.
I will never take my dog there again. they do not stand by their mission— my dog was left in their care and I picked him up bloody and traumatized. The folks claimed that he had a condition, but by his extreme change in behavior and sudden fear of anyone going near his ears, I believe that the groomer was way too rough and pulled the hair on his ears. His ears bleed for days and he will not allow my husband or myself apply the ointment the vet prescribed to heal his ears. Extremely frustrating and disappointing. He used to love to go, but then started getting anxious when we had to drop him off. For a dog who LOVED to have his ears touched and rubbed, he now cowers when he thinks someone is going near them.
I'd give 10 stars if I could. I'm very picky about where I take my dogs and at Candelore's they treat every dog as if they were their own. Very professional and no appointment needed. I took my Newfoundland to be groomed but he gets frightened and pulled away slipping out if his collar. Thank God one of the employees at Candelore's seen what happened. She litterly came RUNNING to help me catch him so he didn't get hit by a car. I was terrified but couldn't have done it without her. I now know a regular collar is not safe...my fault! They really go the extra mile to assure all pets are safe and taken care of. You can trust them to take care of your fur babies
The people were great and the service was wonderful and the price was surprisingly reasonable. Ill be telling all of my pet owning friends about you! I'm so happy with the experience beginning to end! What a handsome boy my Goliath is now thanks to you!
Awesome groomer. Staff is very efficient and friendly. My grandup loves going here