None,None,New York
4 (96)
Reviews
The first time I had my locs installed I did not love them. I took them out after 3 months. I found Vanity on Instagram and scheduled my consultation with Natasha. She didn't have any openings but assured me that Chika did meticulous work. She was absolutely correct. Chika did my install and has been maintaining my locs. (I've had a few retightens with Natasha). I'm never disappointed. My hair is growing nicely and I LOVE my locs. Chika is amazing!!!!
My recent salon experience with Natasha at Vanity Hair Studio NYC was nothing short of a DISASTER! I was referred to Natasha by my MUA Makeupbylatisha and therefore had high hopes when I walked into the salon, but it quickly turned into a nightmare. I would not wish my experience on my worst enemy- Its definitely a nightmare if you spend close to $1000 in services and develop a scalp condition requiring medical attention due to Natasha not properly washing her products from my hair! Upon arrival I waited approximately 45 minutes before Natasha was able to get started. She mumbled an apology and in the same breath indicated they had no hot water - but recommended I still let her proceed with my appointment because her next availability would not be until September. Since I drove 90 minutes for my service I decided to proceed with the cold water. Perhaps i should have taken the lack of timeliness and hot water as a sign but hindsight is 20/20. After her washing my hair both my scalp and locs felt strange and heavy as if they were coated in shampoo. I took a quick look on my phone camera and it confirmed my suspicions-my locs were Sud covered. I spoke up on multiple occasions that my wash was incomplete only to be provided various excuses. I knew this was not normal.She finally stated that she has a limit on how much wash time she performs per client because long washes increases her salons overhead costs but because she hates bad reviews, she would wash my hair one more time. The remainder of my service was very rough and rushed. Natasha's professionalism was out the door. She was on the phone while she completed servicing me and the last straw was when I overheard her saying "whenever we don't have hot water, these annoying clients dispute their charge with bank"! Upon completion Natasha said she would only be able to accept cash though that hadn't been disclosed before. She said she could accompany me to an atm if i did not have zelle. I promptly paid the fee plus my standard 20% gratuity and vowed never to return to her salon. The next day I found patches of my locs still coated in soap. After spending nearly $1000 between consultations, service costs and gratuity, plus more at the dermatologist I recommend you avoid Natasha at Vanity Hair Studio at all costs. She's unlicensed and unprofessional. As a professional woman with integrity and poise even in bad situations I waited afew weeks to gather my thoughts and leave a review to warn others.
I searched and searched all over, and across the US; even got on wait lists in other states, stalked (researched) various salons social media pages. I found my person. Natasha is my person. My Sister Locs were installed the end of the summer and were cayuuuute out the gate. Vanity and I go together until Natasha tires of my moody Gemini shenanigans and questions
I had my small traditional locs installed by Natasha in January 2018 and my hair has been flourishing ever since. She's such a nice person and really takes care of your hair. She gives you valuable information on what products to use and how to maintain hair health, as well as what to expect during these first months of traditional locs. I've made people who hate locs learn to love mine just because they see how mine as styled and maintained. (Pics are me 4 months into my locs journey)
Communication excellent, patience excellent, professionalism excellent, cleanliness excellent. Knowledgeable and very informative, my overall experience was phenomenal. My Sisterlocks installation was complete on 11/08/22 by Natasha. From day one Natasha was very accessible through email or telephone. She was patient and answered my questions no matter how silly I thought they were. During the installation she made sure I was comfortable and asked consistently how my head was feeling and if I needed a break. The rest of the staff was phenomenal & also made you feel like family.