740 Franklin Ave #1,Brooklyn,New York
4 (107)
Reviews
I’ve been here twice before, for just wash, style and trim. But this time I made sure to send what I wanted ahead of time and to also price the style. I was told $200. NP. The first pic is the Color I wanted. The color I have is not at all what I wanted, it’s different yes but it’s not what I paid $255.00 for. Yes $255.00. Granted my hair was not in the best shape when I arrived with my boyfriend who had to work later on the same night but being overcharged when I was told the price already is just not right. We were so in a rush I didn’t even receive a trim, line up or a shape up, or was offered one for next time. I didn’t even realize how much I was charged until I checked my card history.
I had a big chop/style with Kiki (sp?) and she was super friendly and professional! I did have to wait about 30+ mins on arrival but it ended up working out. We reviewed a few different styles before landing on the one for me and I’ve been loving my new hair! Definitely recommend!
I’ve been going to The Experience Unisex Salon ever since I was a teenager. I love the ambience and the stylists/barbers are very courteous and professional. The prices are fair and I always leave looking great. My hair stylist Kiki is so knowledgeable and thoughtful. She will take the time to give you her honest opinion and advice. Over the years, she has given me her professional recommendation for my hair type, texture and gave me very useful tips. She’s an amazing hairstylist and will exceed your expectations. With her long experience, I highly recommend her to anyone.
Full disclaimer: I wasn't able to obtain a service, but this was just my experience attempting to make an appointment. I made a purchase from Groupon. They had great reviews and wanted to check them out. They were closed on Monday, but someone picked up and told me to call again on Tuesday. I called on Tuesday, and it took multiple phone calls to get someone to pick up. There was only 1 stylist. I went back and forth to see what time would be best, and was looking at my calendar to double check. Then was told I had to re-confirm the day before, and if not, the appointment wouldn't be valid. That doesn't make sense. Most businesses send you a reminder. The late cancellation is $25. When I said no, thank you, I'll cancel altogether, the person on the phone got an attitude and seemed annoyed. As someone who works in a customer service industry too, making a potential client go through hoops just so you're not inconvenienced is bad business. If you make a potential appointment, then it should be held. For management reading this: teach your stylists to have better decorum on the phone so they don't deter potential clientele.
I’ve been coming to this unisex salon for many services over the past four years. It’s a great salon as far as not being too crowded. For all my hair services I had the hair stylist Kiki. I originally found this salon on Yelp. I called and came in for a consultation. I wanted to get a Press and curl with a trim as my hair was heat damaged from pressing from a former stylist. What I like about Kiki is that although I like to keep my hair the same way she’s always willing to help me achieve styles outside of my comfort zone. The styles that I’ve had serviced at The Experience include my first and only big chop, perm rod set, sew in weaves and pressed out by Kiki. I’ve never been disappointed. I can honestly say she’s one of the few hair stylist I can get serviced by and not have to worry that I’m going to be disappointed. The salon is clean, spacious and a comfortable environment. I have and will continue to recommend Kiki to do hair. She’s very good at doing a style once pictures are provided.1-