330 Hinsdale St,Brooklyn,New York
2 (12)
Reviews
This has been the worst experience ever. I went to the center to get relief for tooth pain and the dentist did a filling, my mouth was still on fire a week later. I went back and the head dentist took out the old filling out and put in a new one. Here we are in January and I’m feeling the same pain. This is the worst dental service I have ever received in my entire life. Also, they use cheap materials to fill in my tooth I’ve never had an off-color filling. It looks like I have a piece of gum stuck in my tooth instead of a filling.
The dental department staff has been causing problems for me for over two years. Imagine I had to return 10 times to adjust my denture and it broke after 3 months while eating. I am getting a do over at the kind courtesy of efficient Office Manager Mrs. Elizabeth Campbell and dentists Dr. Hercules. They have been successful in calming me down and are working feverishly to resolve the issue and have my new denture available soon. However, the 2 gatekeepers who are the receptionists are making things very difficult. They are very vindictive, unprofessional and disrespectful and don't even answer the phone when you call. We have to call Mrs. Campbell a d ask her to schedule appointments for us. Recently the unprofessional receptionists made my daughter and I waiting for 5 hours before seeing the dentists because they put us in to be the last patients of the day. Then the male dentist failed to treat my daughter but spent the time talking with his back to her lecturing her about teeth brushing. When I rebuked him he put me out of the room and as I stood by the door and looked on he whispered to her so I couldn't hear what hw was saying and never communicated with me. He never touched her mouth and never prescribed any pain medication to relieve her complaints. All his secretary did was to take xray. Very poor service! These receptionists need training in customer service and Dr. Hercules and Mrs. Campbell should be the ones to train them because they are so good. Thank you Dr. Hercules. Thank you Mrs. Elizabeth Campbell. I had to transfer my daughter. So sad!
I had to give this place a review because they were all excellent. From the front desk to the back rooms all great customer service. My dentist name was Stephanie and she has help me with all my issues with my teeth and I got everything done by her faithfully. She is the sweetest and she makes your feel really comfortable. I would recommend this dentist to everyone if their insurance allows them to go to this dentist I would say go see Stephanie.
One of the worst dentist I've ever been to. They literally lied to my husband and said they cleaned his teeth when they didn't. When I went they did an x-ray and barely cleaned my teeth. She cleaned my teeth in less than 60 seconds. When I questioned her, she told me to stop smoking. What that heck does that have to do with cleaning my teeth . They are unprofessional, from the front desk to the dentist.
Upon scheduling my appointment. I expressed that I was in pain and needed to see dentist as soon as possible. I was told to come in between 8:30am - 10am. I arrived at 9:30am; the dentist refused services and instead gave me a consultation. She stated that since I was a walk-in she couldn’t render service. A COMPLETE WASTE OF TIME. PERIODT.