5708 N Sharon Amity Rd G,Charlotte,North Carolina
4 (48)
Reviews
It takes a while to find a great hair stylist that genuinely cares about your hair. I have been going to Skye for about 2 years now and am very satisfied! She is very reliable and knowledgeable about hair care. She never disappoints! From flexi rod sets to sew-ins, I trust her with my hair for life!
I had s silk press appointment at 10am today. I gave the stylist skye a call and was promptly greeted and started on my service. The salon is clean and comfortable. I was done by 11:40 which is amazing because sometimes stylist take longer than they say. Syke was gentle on my 4c hair and it came out exactly like I wanted! Not sure about these other reviews. I Highly recommend booking an appointment.
Diarra is THE BEST! She can cut her a** off, understands exactly what I want and is super fun to talk to! Very skilled stylist.
So many red flags: - When I arrived on time, told me I should have called ahead when I already have an appointment at a specific time. - She asked me if I'm "tender-headed" and proceeded to be the most rough someone could ever be or has ever been with my hair. - Had soft, detangled hair before wash but my hair became HARD AS A ROCK DURING SALON CARE, even after she claimed she added a deep-moisture treatment during wash process. Despite split ends, my hair has NEVER IN MY LIFETIME been this hard (physically hard so while she was combing out my hair for silk press, you can hear my hair tearing from how harsh she's being with my hair. I suspect she used protein-treatment rather than moisture treatment or just didn't do it properly. I have fine hair and dry-scalp issues). Stylist blamed it on me being dehydrated that day, lmao. I consistently drink 64 oz per day except that day because I had hectic schedule to finalize plans. - She LITERALLY BURNED THE ENTIRE TOP PORTION OF MY SCALP WHILE IRONING MY HAIR (I had painful tingles for the remainder of the week and less painful but still sensitive for the next week). I don't understand why she did this to me because it was my 1st time here and I'm a reasonable person and I was never rude to her. One of the spots that she burned literally has no hair there (and I didn't have this prior to going to that salon). After being styled, she parted my hair in a way to prevent me from noticing this immediately. - Didn't know what parabens are in hair-care products, so she gave me the option to check the ingredients. I asked if I could carry my own shampoo/conditioner for future reference, so she directed my question to owner, but even though she said that was fine after asking what I would bring, she seemed offended. - The blow dryer attachment dropped on the floor several times and she didn't clean it prior to using again. I suspect she was using dirty brushes too. I glimpsed inside her styling drawer before she turned me away from that direction on the chair. -Took 4 hours to do my hair when this process should take no more than max 2-3 hours by a competent professional. - My hair smelled like a chemical concoction, especially when I washed out my hair 5 days after visiting salon (not adding other products besides scalp oil mixed with vit. E, almond and jojoba). Silk press ONLY LASTED 2 DAYS when it normally lasts 2 weeks for me. I get silk press done once per year. This time it was for a special occasion though. I saw the bad reviews in Google Reviews, but I figured that there may be extreme good and extreme bad with a few disappointed customers. After watching a YouTube video, I thought I would give it a chance since they were 1 of 2 salons (but they were closer in distance) that had appointments available within the next 4 business days throughout Charlotte that I could find, since I booked for an important event last minute. BUT NOW, I suspect the good reviews are by friends to hype up the salon. I will never ever use this salon again; I learned my lesson to book salon care well in-advance. I gave her the benefit of the doubt and figured and still gave her a $9 tip (I would usually give $20 or more) that maybe she's learning. Otherwise, she's simply incompetent and vindictive to do the things she was doing during my salon experience. The owner was there and saw this entire thing play out without intervening, so it goes to show you that this is how they operate overall. If you truly care for your hair health, please do not go here.
Have enough time ahead of you because they don't respect time. I had to wait for 40 min even if I had an appointment and their policy stipulate you, the customer, pays fees when you are late. They don't even allow you to wait inside, You have to wait for THEM standing outside in the cold. Thanks God they finally reimbursed my booking fees after a long arguing as, they ended up not doing my hair because I was with my daughter and they don't allow anyone else in their salon. The worst customer care experience.Generally when you set policies, you should be the first one to live up to them.