None,None,Pennsylvania
3 (36)
Reviews
Worst experience ever ! I waited 1hr and 30mins last night to receive my order through Uber eats. My driver and I communicated while she was inside the restaurant . My order was placed 30 mins before my driver even arrived . Upon arrival my order was not ready. She mentioned that the restaurant had not even started preparing my order . I received my order and the jollof rice tested like a burnt skillet . The rice appearance was not burned however the taste and smell of the rice was horrible . Completely horrible . The Eba was distasteful. The only thing that was decent was the Pounda which doesn’t even have a taste . The egusi soup was decent with the exception of having a decent proportion of goat meat . The wait and inconsiderate preparation of the rice will not allow me to shop here again. Thanks
My first experience with New Era Catering was poor. I was looking forward to experience authentic African food, but due to the lack of organization and readiness my time was wasted. I placed an order, and I was told that I would be ready by a certain time, and when I got there they told me that they needed more time. I am a patient individual, so I waited. Then a few minutes went by, and I was informed that they hadn’t started preparing the food after I was told a few minutes. I value honestly; transparency as a customer and investor. Ultimately, I did not get to taste the food after taking a half an hour drive. I would say that they do have a great system if you want to grab and go, but the product needs to be ready. My honest opinion, they need to look at there business motto, and figure out a way to be more consistent; they do have the tools, but this time the execution was poor.
I and my Wife recently just got wedded and New Era was the highlight of our effect,We couldn’t have gone with a better option. My wife initially had a phone conversation with her on meals which were preferred for the event. We all came to a conclusion on selected meals and I was so confident and couldn’t wait for the date to come. We all had a great time and my guest were all raving about the meal plus there was take away o. Thank you so much New era for making it a big day for us!
We were told our food would be ready at a set time. We got there and had to wait 45 minutes. The food we got was awful. The suya was fully wrapped so I couldn’t see they had given me mostly cabbage (seriously it was 5-6 tiny pieces of meat). The egusi soup was watery and the chicken tasted old. Also they need to figure out their address on google maps. It sent me to a random person’s house. The homeowner told me it happens a lot.
I had to wait for 2 hours for food to be prepared and delivered. Also, the portion of rice is quiet small the amount. But I will say that the food tastes soo good. The jollof rice that's I've tasted in Philly and their suya is also good.