1303 Elmwood Ave,Columbia,South Carolina
4 (55)
Reviews
Charity is an prime example of "fix your sista's crown"! She is excellent in everyway, awesome energy and she has my skin glowing like it was back in high school! I highly recommend her services!! Thank you for all you do honey!!
I absolutely LOVE The Glow Factory! Charity did a wonderful job, she was very friendly, knowledgeable, and her energy was very warm and inviting. The environment is very comfortable, I was able to relax, which was overdue! I will be a regular client, and I highly recommend The Glow Factory! I truly feel like my skin is GLOWING! #TheySelectedThePerfectName👌🏾
Charity was very good and patient. The setting was very good as well as the environment. She took her time with the wax and ensured that the wax temperature was comfortable.
You have responded to everything I've written I guess your excuse is business slow. To a no longer 5 star business, I will not erase and will continue update my responses as long as you continue to. I have no narrative I need to fit, just responding to the facts of your your poor business practies while you erase and re- write, I update. Your response is heavy on my physical abilities or lack there of and self accountability is severely lacking. Besides being unkind it's very unprofessional. Could it be that you're shocked that with these " lack of abilities" I have the capacity to respond. Miss Ma'am if you want the the 5 dollars that 1min wash and 3 braids ( braided while hair still wet) deserves you could have called to check "if" I was even coming back, That you didn't do but now you need your "money" no need to get the law involved in such small money matters. You have my contact information we texted about the styles I desired for about a week before my appt. Went in for a quick weave extremely poor service hair was briefly washed, not conditioned ( that I noticed) person was not friendly. After I expressed that I didn't want glue directly on my hair or scalp ( OK with it on cap) I was told that my head was misshapen and she would have to reapply a new cap to make it right. I said that was fine, then I was told that I needed to go to a beauty supply to buy myself a new cap, weird but ok. I then asked where was the nearest supply to her shop, she said "you need to look it up on your phone." Needless to say I left and didn't return and fortunately there was a shop a couple of blocks away that did a great job on my hair. This experience was just terrible!! I walk with a cane so you could see my health condition. I did share some photos of my wedding oh, but I haven't had my hair done in five years but you seen that it was done in the pictures Nov 2022, right? Bad service don't get holidays off. My complaint was about your service which was terrible I have a right to make this review. What person who has a bad attitude shares photos?!! I showed you pictures ( private information)?? I spoke of some of my limitations so you could understand that if the style that I choose can be maintained correctly myself or your experience would suggest a better style or would I need more periodic mantinace so I can fit the bi-monthly cost into my budget. No insight, understanding or compassion which would serve one well in this industry.
Highly recommend The Glow Factory and Charity for sugaring. Charity is a delightful person, and I am very happy with my results and would absolutely return.