1000 E 11th St #120,Austin,Texas
4 (83)
Reviews
I love the overall experience at SC4Kids! The staff is wonderful. As a single mom of a little it was a much needed adjustment in our hair care routine. Thanks to the staff my daughter loves her natural hair and regularly express the importance of taking great care of herself including her hair! This salon is excellent and revolutionary. I love that we get to experience a healthy environment that truly helps build confidence at such a young age! I do my part to help the process by making sure my daughter has snacks and anything else needed for comfort as the wonderful staff do the steps necessary to continue healthy growth and love on my 5 year old. I really look forward to the days SC4 Kids is in multiple states ! 10/10 I absolutely recommend!
Horrible policies and unprofessional staff. Booked a consultation for my twin daughters, paid 30.00 up front, no one sent a zoom as promised at the time consultation, I called up there, they stated they were too busy and they rescheduled to later that day. Then texted at that appointment time asking to reschedule to the next day. Fine. Did consultation, that was great. Lots of good information. I made an appointment for both of my girls. Arrived at 4:13. Yes, I was 13 minutes late. I’ve never been here before, I’m new to Austin and couldn’t find the building. The girl at the front walked out and told me they have a 15 minute late policy and they couldn’t see my girls. I asked if their policy was 13 minutes or 15 minutes. She stated 15 minutes. I said “well it’s 413?”. She basically just walked away from me and said “no I won’t see them”. I was very excited to find a hair shop that could help with my daughters very curly hair. Quick way to lose 2 customers and very unprofessional way to handle business. Would give 0 stars if I could. Will not recommend to my friends.
So I’ve been coming to this salon for a few years now and I love it !!!! It’s very clean, kid friendly, safe, and they have amazing staff. My little cousin has a lot of hair and it’s hard for my grandmother to keep up with it so being able to access to a black owned kids salon that knows what they are doing is extremely helpful. 10/10 I promiseeeee you won’t regret it!!
Extremely unprofessional owner. I debated whether to write this review as I hate to be negative against a small black business owner, but this lady is extremely rude and disrespectfully. My daughter was held hostage for over 6 hours without me being able to talk with her, due to there no parents policy. I called several times to get an update and an attempt to bring my daughter food. Not only was the owner rude on the phone but she threaten to send my daughter our unfinished. Then had the nerve to talk bad about me to everyone in the salon in front of my daughter. This lady is a horrible person and should not be working in the service industry.
Sonya and her stylists are so knowledgeable about hair. On our first visit, she sat down with me and discussed products I use as well as what my daughter's hair needs. At SC4 Kids, it is all about the kids. They come first and it shows! I would highly recommend this place to parents looking for a kid friendly salon. And we will be back.