7904 Bedford Euless Rd,North Richland Hills,Texas
3 (160)
Reviews
At first I wasn’t going to do a review because I was taught if you don’t have nothing nice to say. Don’t say nothing at all. However, I received a text message asking me to share my feedback. First I want to say the person who worked on me was amazingggg! I don’t want to say her name because I do not want to connect her to this experience. So I came to get a pedicure and a wash haircut and style. Pedicure first. First thing I noticed was no liner in the pedicure bath. Ok I’m thinking maybe they just sanitize. I’ve never been to a spa before. I start soaking my feet and I use gel polish. The owner instructed the tech to use acetone to soak it off and file. I’m used to having a drill used to speed up the process. It took sooo long for that gel polish to finally be able to come off. While sitting there I’m noticing some many nasty old dirty conditions. From the wall looking it’s rotting to the ceiling looking like it’s leaking. They reuse pedi stones and nothing appears to be a 1 times use kind of thing. They have a storage drawer full of disgusting old pedi stones and files. The hot towels were all frayed with burn marks and wouldn’t even wrap around my calves. The hair wash area is just as disgusting. The sinks are dirty and everything is just old and not maintained. My haircut was amazing and my hair feels amazing. If it wasn’t for the person helping me I would have walked out the second I walked in. I went to a spa. Paid spa prices. To get low budget quality. I just feel like there is noooo possible way this place is passing health code. Absolutely no way. It is unacceptable the condition that pedicure room is in and I can’t imagine what I can’t see. I really hope you see this as a review as a chance to improve. The environment you are providing service in is unacceptable
Honestly, I went in for a "birthday spa day" (They called me when they realized I had a birthday last month and offered me 50% off) I went there only one time for a groupon manicure years ago. I went. My "massage" on my foot during the pedicure part was LEGIT 30 seconds. ( I timed the second foot as I was shocked she was moving on from my first foot already) Was never asked even what style of pedi I wanted. I sat there with the dyer on my toes after she painted them and didn't realize until I got home there was already a chunk missing out of my toe and on some of my toes it isn't even painted to the edge. I paid $22 for a pedi (that is the half price offer and I am assuming that is the "spa pedi" (Full price of that was $45) but like I said I was never told what I paid for nor did I get to pick.) . I can/have get a pedi down the street from my house for $25 and I have received better service from that-and that is the full price for one. I will never be back. For the service I got, it was NOT worth the money. DISCLAIMER: The person who did it was nice. She did talk to me and was very kind. I had nothing wrong with the person who did it. Just the Quality of what I paid for.
Rosalie is the best! Her salon is relaxing and they take good care of you.
Roselie spent a lot of time with me. Showed me techniques to use on my hair and I got a great haircut. Will definitely be going back.
Roselie is the best! I can’t live without my Brazilian Blowouts and highly recommend Deja Vu.